STARe System Updates and Manuals

METTLER TOLEDO STARe Thermal Analysis Excellence System Software Download

It is our aim that our customers have the latest version of our STARe software and instrument firmware available and that possible errors in the software can be eliminated.

We therefore provide software patches and new releases of firmware for our customers to update their systems.

 

For further details, refer to the METTLER TOLEDO web page: www.mt.com/ta-news

STARe Product Family

Download and install the STARe software patch:

  1. Enter your Hardlock ID in the Hardlock ID text box
  2. Select a Patch Version.
  3. Click Download File.
  4. Click Save File in the dialog box that now appears and then click OK.
    • A zip file is downloaded to your default download folder.
  5. Navigate to the desired destination location and save the zip file containing the software patch there.
  6. In the STARe Software, backup the current working database and all inactive working databases.
  7. Logon as a Windows user with administrative rights.
  8. Make sure that all STARe Software windows have been closed.
  9. From the zip file you have downloaded and saved, extract the patch installer file.
  10. Double-click the patch installer and follow the instructions shown by the patch installation wizard.

Notice:

  • To install a patch, the base version of the STARe Software or a previous patch for that base version must be installed
  • The latest patch contains all fixes from all previous patches; it therefore is not necessary to install previous patches before installing the latest patch

Download and install a STARe Evaluation Software:

  1. Under STARe Version, select the desired version of the software.
  2. Click Download File.
  3. Click Save File in the dialog box that now appears and then click OK.
    • A ZIP file is downloaded to your default download folder.
  4. Extract the contents of the ZIP file to a local folder on your hard disk.
  5. Carefully read the Readme.pdf on how to install the STARe Evaluation Software.

Supported operating systems:

  • STARe Evaluation Software 15.01:
  • Windows® 7 Professional, Enterprise or Ultimate (32-bit and 64-bit editions)

    Windows® 8.1 Pro or Enterprise (32-bit and 64-bit editions)

  • STARe Evaluation Software 16.00 and later:
  • Windows® 7 Professional, Enterprise or Ultimate (64-bit editions only)

    Windows® 8.1 Pro or Enterprise (64-bit editions only)

    Windows® 10 Pro or Enterprise (64-bit editions only)

Download and install a STARe Software Language Pack:

  1. Under STARe Version, select the desired version of the software.
  2. Under Language Pack, select the desired language pack.
  3. Click Download File.
  4. Click Save File in the dialog box that now appears and then click OK.
    • A zip file is downloaded to your default download folder.
  5. Extract the contents of the zip file to a local folder on your hard disk.
  6. Follow the installation instructions in the readme.txt file.

Download the firmware:

  1. Under Module type, select the appropriate TA module type.
  2. Under Version of update, select the appropriate firmware version.
  3. Click Download File.
  4. Click Save File in the dialog box that now appears and then click OK.
    • A zip file is downloaded to your default download folder.
  5. Navigate to the desired destination location, for example a USB stick, and save the zip file containing the firmware there.

Update the firmware on the TA module:

  1. Extract the zip file into the root folder of a USB stick.
  2. Insert the USB stick into the USB port on your TA module.
  3. On the touch screen of the TA module, tap Setup→Setup→Maintenance & service→Update.
  4. Follow the instructions that appear on the touch screen.
  5. Restart the TA module.

Download a User Manual:

  1. Under TA System Type, select the appropriate TA system type.
  2. Under Version of Software, select the desired version of the software.
  3. Under Language of User Manual, select the desired language of the manual.
  4. Click Download File.
  5. Click Save File in the dialog box that now appears and then click OK.
    • A zip file is downloaded to your default download folder.
  6. Extract the contents of the ZIP file to your desired location.